Compliance
Built the way a regulator would draw it.
Three separate layers, three separate entities, three separate lines on an invoice. The medical practice is physician-owned. The pharmacy is licensed. You own the brand and the customer, and nothing else.
This is medical care
Your involvement is your brand and the introduction.
A licensed practice treats the patient. A licensed pharmacy fills the prescription. Four things are zero for the partner, and three things the partner still carries, each handled in the structure rather than left to chance.
Zero prescribing
A clinician licensed in the member's state decides who is treated and with what. Not you, and not us.
Zero medication
You never buy, hold, ship or resell a drug. The pharmacy ships to the patient.
Zero health records
Screening answers and provider messages live with the practice. You see status and earnings.
Zero clinical revenue
You never hold or mark up the professional fee or the medicine. You are paid a flat fee for the non-clinical work you do.
What the partner still carries
What your staff say
Medical questions go to the provider, always. We give your team the ten lines they can say and the five they cannot.
How you are paid
A flat fee for scheduling, records gathering and payment coordination. Never per patient, never a percentage. That is what keeps it clean in the strict states.
Whose paper it is on
We carry clinical liability and malpractice. You are never asked to defend the practice. Counsel reads the agreement before partner one.
Not legal advice. The structure is reviewed by healthcare counsel and stated in the partner agreement. We do not say “zero risk,” because nobody honest can.
- 3
- Separate entities, three invoices
- 1
- Licensed provider on every fill
- 0
- Controlled substances, ever
- 0%
- Of the medical charge to you
Three layers
Three layers. You only ever touch one.
The separation is not a diagram for the website. It is the structure that keeps a program clean in a strict corporate-practice state, and every agreement is drafted to match it.
You never employ or direct a clinician
The practice does. Its physician owner carries the medical director and the prescribers.
Nobody between the pharmacy and the patient
The pharmacy ships direct under the practice's prescription. Neither you nor the platform ever holds the medication.
Your money is a program fee
Never a spread on the prescription and never a percentage of the medical charge. That is what makes it defensible.
Commercial
You
Brand, marketing, customer relationship, program fee
Clinical
Physician-owned medical practice
Patient relationship, prescribers, medical director, every clinical decision
Pharmacy
Licensed 503A pharmacy
Compounding, labeling, shipping direct to the patient
Beside, never between
Software and management services to the practice and to you. Never a party to the prescription, never holding the medication, never paid a percentage.
What we supply
Everything clinical, for the telehealth line.
The pieces a wellness business would otherwise have to build, license and insure before it could say yes to a single peptide order.
A physician-owned practice
A professional entity in each state we operate in. It holds every patient relationship.
A licensed prescriber on every order
Licensed in your client's state, on every order and every refill. Nothing is auto-shipped on a long script.
Collaborating physicians
Wherever a nurse practitioner requires one under state law.
A medical director
Protocols, screening logic, standard operating procedures, chart review and quality assurance for the telehealth service.
Malpractice coverage
For the practice and its clinicians.
Pharmacy relationships and routing
Licensed 503A compounding, routed by the patient's state, shipped direct to the patient.
What we do not supply
The boundary most partners get wrong.
A partner needs their own medical director for anything they physically do to a patient. They do not need one for anything we do over telehealth.
Medical direction inside your building
Injections, infusions, laser or any procedure your staff perform carry a facility-level medical director requirement under your state's law. Ours does not reach it, and we say so in the agreement.
Any clinical decision
The practice decides who is treated and with what. You never direct care, and the agreement says so.
Controlled substances
Not offered, not prescribed, not routed. No exceptions, which removes the entire DEA layer from your program and from ours.
Where the practice is named
White label does not mean hiding who provides care.
Your brand is on every screen the law allows. The licensed medical practice is named exactly where it must be, and this is the full map.
| Element | Your brand | The medical practice |
|---|---|---|
| Storefront and program pages | Their name, logo, colors, copy, domain | Footer disclosure only |
| Health screening | Their brand throughout | Consent names the practice as the treating entity |
| Approval and shipping emails | Sent under their name, from their domain | Clinician signature and a one-line disclosure |
| Patient portal and messaging | Their brand, their domain | Provider replies are signed by the licensed clinician |
| Pharmacy label | Never | Pharmacy and prescriber, as the law requires |
| Billing and customer service | Theirs. They bill the client inside the portal and answer every non-medical question | Never bills the client. Visits and pharmacy are invoiced to the partner weekly through ConduitMD |
| ConduitMD | Never appears to their clients | Never appears to their clients |
See it on real screens in the white-label walkthrough.
The paper trail
Every order leaves a record a regulator can read.
Screening answers, the deny and flag rules that ran, the licensed provider who reviewed it and the state they hold, the prescription, the pharmacy dispatch and the refill review. Kept by the practice, visible to the patient, never to you.
- Provider licensure checked against the patient's state on every order
- Consent names the practice as the treating entity before any review
- Refills reviewed on the program schedule, never auto-shipped
- Partner dashboard shows status and earnings only, no protected health information
Order CH-20931
Maya R. · Recovery
Health screening completed
Sep 2, 9:14 AM
Reviewed and approved by licensed provider (TX)
Sep 2, 3:40 PM
Prescription sent to pharmacy
Sep 2, 3:41 PM
Compounded and shipped
Sep 4, 11:02 AM · Tracking 1Z 4F8…
Refill review scheduled
Oct 5
Rules that never bend
Six things we will not do for any partner at any price.
The provider fee never varies
Identical on every product and at every volume. A professional fee that moves with the value of the drug or the size of the account stops looking like a professional fee.
We never take title to medication
The pharmacy compounds under the practice's prescription and ships to the patient. The platform never buys, holds or resells a drug.
Your revenue is never a spread on a prescription
You are paid for the program and service you provide around the medical care. Not for the medication, and not for the visit.
Every fill is reviewed
No auto-shipping on a long script. A licensed provider looks at every order, which is both a safety claim and a regulatory one.
We never call it approved
Compounded peptides are prepared by a licensed 503A pharmacy under a prescription. They are not FDA-approved drugs and no material we produce says otherwise.
Counsel before partner one
Structure, fee arrangement and the partner agreement go through healthcare counsel. Bring yours. We will bring ours.
How a partner is onboarded
Counsel first. Then the agreement. Then launch.
- 01
Structure review with counsel
We walk your counsel through the three layers, the fee construction and the partner agreement for your state. Questions a regulator would ask have already been asked.
- 02
Agreement and coverage letter
The management services agreement, the disclosures your storefront carries, and a written statement of which states are live for your clients.
- 03
Launch with the paper trail in place
Every order from day one carries the screening record, the licensed provider's review, the prescription and the pharmacy dispatch.
Bring your counsel. We will bring ours.
The structure is documented, the agreements are drafted, and the questions a regulator would ask have already been asked.
Frequently asked
Questions about compliance? We have answers.
Is this legal?
Yes. Every patient is evaluated by a licensed provider in their state who writes a prescription only when it is appropriate, and every prescription is filled by a licensed compounding pharmacy. Nothing ships without a prescription. This is the opposite of the research-chemical market.
Do I need a medical license?
No. You are not prescribing, you are not selling medication, and you never touch it. You offer a program and get paid for the service you provide around it. A physician-owned practice handles the medical side and the pharmacy handles the medication.
Who is the medical practice?
A physician-owned professional entity with prescribers licensed in the patient's state, collaborating physicians where an NP requires one, and a medical director for the telehealth service. You own the brand, the customer relationship and the commercial program. You never own or direct the clinical layer, which is exactly what keeps the structure clean in strict states.
Does your medical director cover my physical locations?
No. Our medical direction covers the telehealth prescribing that runs on our rails. Anything performed in your own building, such as injections, infusions or laser, carries its own facility-level medical director requirement under your state's law. We put that boundary in writing.
Who is the merchant of record?
You are, for your clients. You bill them inside the portal at your price, in your name, the way clinics do on other white-label platforms. Every visit and every pharmacy charge runs through ConduitMD, and we invoice you once a week for visits and medication at cost. The practice never bills your client and never speaks to them about anything but their care. Final construction is confirmed with counsel per partner. Walk through the options with your counsel.
Do you ever hold title to the medication?
The platform never does. The pharmacy compounds under the practice's prescription and ships direct to the patient.
What is excluded?
Controlled substances, always. No exceptions, which removes the entire DEA layer from your program and from ours.
Can I tell my clients what to take?
No, and the agreement says so. You describe the program and its price. The licensed provider decides who is treated and with what, and clinical questions go to the practice, not to you.
What if my state is strict about corporate practice of medicine?
That is what the three-layer structure is for. The practice is physician-owned, you never employ or direct a clinician, and your revenue is a program fee rather than a share of the medical charge. Your counsel reviews the structure for your state before launch.
Nothing on this page is legal advice. ConduitMD provides software and management services to an independent medical practice and to its partners. State requirements vary and every partner structure is reviewed by counsel before launch.